Shadow IT in the Workplace with Charles Spinelli
Charles Spinelli on Shadow IT and Digital Workarounds at Work Shadow IT refers to the use of unofficial tools, applications, or processes by employees without organizational approval. From personal cloud storage to self-built automation scripts, these workarounds often emerge quietly. While frequently framed as security threats, shadow IT can also signal deeper cultural and ethical issues. Charles Spinelli emphasizes that when workers feel compelled to bypass official systems, it reflects more than convenience. It reveals misalignment between organizational policies and everyday realities. Employees rarely adopt unauthorized tools without reason. In many cases, shadow IT emerges when approved platforms are inefficient, overly restrictive, or misaligned with the actual way work is done. These informal solutions become coping mechanisms in environments where official systems create friction rather than support. Why Employees Circumvent Official Platforms...